Tiedot


Käyttöehdot

Description of the service

The website provides a direct communication platform between patients and doctors of different specialities. Patients chooses the medical speciality, securely submits their questions and attaches photos, if needed, to describe the problem. Doctor of selected speciality logs in to the platform and answers the question(s) of the patient.

Contractual parts

The contractual parts of the service are the patient and doctors (via their health service provider company). The aim of communication of contractual parts is to find answers to patients' questions regarding his or her health issues.

Details about liability of parts

The doctors and their health service provider companies are liable to keep the patient's private information in secret and unavailable to the third parties. The doctors are liable to give the answers to the questions of patients according to the principles of international medical ethics and evidence-based modern medicine statements.
The account owner is liable to keep the patient's private information in secret and unavailable to the third parties. The account owner is liable to solve all the technical issues, regarding the functionality of the website, as soon as possible and not later than 3 work days.The account owner is liable to keep the software of the website up-to-date and continue the development of the platform for the security and convenience of the platform's customers.
The patient is liable to provide right, exact and up-to-date information about his or her health condition.



Service providers and applicable law

1. Country: Estonia
Company details
MediMatkat OÜ
Health service provision license is granted by Estonian Health Board.
License number:L03945.

Additional information can be found on Estonian Health Board website: http://terviseamet.ee/en/information.html
Applicabe law and professional rules
The Estonian Health Service Organisation Act (english version: https://www.riigiteataja.ee/en/eli/ee/505032015002/consolide/current) is applicable for the health services provided by doctors (via their health service provider company), located in Estonia.

2. Country: Finland

Company details
Medimatkat OY
Health care provider’s licence granted: 2611608-7
Health service provision license is granted South-Finnish Regional State Administrative agency (Etelä-Suomen Aluehallintavirasto)
Additional information can be found granted South-Finnish Regional State Administrative agency website: https://www.avi.fi/en/web/avi-en/healt-care#.VkrkbdIrK70
Applicabe law and professional rules
The Finnish Health Care Law (http://www.finlex.fi/fi/laki/ajantasa/2010/20101326) is applicable for the health services provided by doctors (via their health service provider company), located in Finland.